Most recovery cases require a “Return Media Device” (RMD) aka a replacement storage device, on which, we return your recovered files. Keep in mind, we do not repair your failed storage device, we only recover the data from it. For cases requiring a Return Media Device, the replacement device provided must have a storage capacity that is equal to or greater than the capacity of the drive being submitted for recovery. Once recovery is complete both the original (disassembled) device, and the Return Media Device are returned to the client.
PLEASE NOTE: We do not reassemble failed devices!